Whether it’s getting an important document from A to B anywhere in the UK, sending documents or goods overseas, ensuring a visa or passport is processed quickly or supplying help with an exhibition, AMS as been at the forefront of first class delivery work for a quarter of a century and continues to go from [...]
I am writing to praise the personal and responsive service of AMS Couriers and to whole heartedly recommend their services to others. We are a busy heating company and needed our large ﬂushing unit serviced in another town quickly. We use it every week. Another well known next day couriers quoted us ten times the quote from AMS and AMS were, on top of this fantastic value, offering a same day service. Not only that, but because they take our parcel and maybe another in the one vehicle, we knew our ﬂushing unit would be treated delicately. If that wasn’t enough, the driver’s route was arranged so that our unit was dropped off ﬁrst and could be serviced and picked up before the end of the same day. We gave our unit to them at 7.30am and it was back at 1.30am with a smile. We used it next day to revive the central heating to a cold customer. This is your usual fantastic service. I would not hesitate to recommend their services to another business.
In November and December 2011 there was a national shortage of solar PV technical equipment and we had to order a whole load of stuff from seven or eight towns ranging from Plymouth to Bolton. This was our busiest time ever and we required the items to be collected almost immediately after we had placed the order and delivered to us the same day without fail. AMS Couriers collected and delivered every order, usually at no notice at all, within the agreed timescales and helped us turn around what could have been a disastrous period of trading. Everyone involved was unfailingly professional and calm and nothing was too much trouble. Despite the urgency and our demands, the cost to us was very reasonable and much less than we expected to pay. Hillview Solar Limited would not consider using anyone else for our courier requirements!
I am writing to thank you and the team for helping rescue a difficult situation we had on a conservatory build recently. A window was damaged on delivery but it was not apparent until the day the build commenced. We contacted the manufacturer who were able to make the window that afternoon but could not deliver it quickly enough. I contacted your ofﬁce and spoke to Andy who, at late notice, arranged for a driver to be at the factory in Nottinghamshire at 8.30 the next morning and it was delivered to site before it was actually needed. I realise that this is what your business is all about and hear your stories every week but it is very special to be at the receiving end of such fantastic service. Long live AMS. You will always be highly recommended to all my friends and contacts.